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Ensim Unify™ OCS Manager
OCS is a key component of your unified communications strategy. Combining communication tools can offer significant business value both in terms of cost savings and employee productivity - particularily for larger organizations. But you must provision OCS before you can reap the benefits. Most organizations will need software tools for OCS Provisioning, OCS Management and/or OCS Administration because provisioning and managing users through the native OCS interface is complicated, time consuming, and can create security problems. Ensim Unify OCS Manager is your solution for both OCS provisioning tools and OCS management & administration tools. If you would like to see the product in action, please review our on-line demo or webinar introducing the advantages of OCS. Here is a quick summary of the key issues that we solve:
- Integration with Existing Provisioning Policies
- provisioning overlay that integrates quickly with existing ID management solutions, HR portals, existing Intranet and ERP solutions
- Multiple Provisioning Workflows
- provides full support for different types of employees with different access requirements, SLA's or in different regions (critical for regulated environments)
- Maintenance Task Automation
- any changes made to entitlements or access (e.g. an employee changes departments) are compliant with IT policy or change management rules
- Multi-level Help Desk Support
- administrative permissions can be set at different levels through role-based, delegated administration (enduser self-service also supported)
- Full Audit and Reporting
- any changes made at any time in the provisioning / de-provisioning or modification process are captured for audit / compliance review (changes to employee status are instantly updated and available)
Background: Early in 2009, Microsoft Corporation released OCS R2 (Release 2) - their award winning Office Communications Server 2007 - combining e-mail, instant messaging, conferencing and voice communications onto a single, unified platform, OCS is a significant advance in streamlined communications.
With R2, Microsoft delivered important new functionality that extends software-powered voice, particularly for remote and mobile workers; provides on-premise audio conferencing to help reduce operational costs, including the ability to build communications-enabled business processes. Ensim is pleased to announce full support for delegated management, provisioning, and administration of OCS (R2), offering a guaranteed way to dramatically simplify, secure, and automate access management and user provisioning across the communications infrastructure.
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Ensim Unify Enterprise Edition OCS Manager enables business to realize the promise of unified communications without the headache of increased IT overhead for user provisioning and application level access control required to support these additional capabilities in OCS.
It’s complicated and expensive to manually provision users as well as manage access to the full range of OCS features while strictly adhering to IT compliance and security policy. This is particularly true for organizations in regulated environments. The OCS Manager let’s you take full advantage of new R2 features without imposing a burden on IT. Ensim Unify Enterprise Edition is a complete, role-based access management solution that can be deployed just for OCS or across the entire unified communications infrastructure - from system administrators defining resource pools all the way down to end user, self-service for management of group chat lists.
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| Additional Features |
Additional Benefits |
| » Role based delegated adminstration |
» Simple integration with business processes |
| » Automated provisioning & de-provisioning |
» System Activity and Transaction Logging |
| » Office Communicator Configuration tool |
» Full Diagnostic and Usage Reportin |
| » Full self-service portal |
» Customizable and extensible workflows
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Ensim currently provides managers for Active Directory, Exchange, Windows Mobile, Blackberry, Google Apps, SharePoint, SQL, Office Communicator (OCS), and Web Hosting.
For more information contact Ensim.
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