Speakers
Scott Young, Vice President of Product Marketing,
Ensim Corporation
Richi Jennings, Analyst, Ferris Research
Topics Addressed
What are the main IT support headaches?
How do I measure costs?
What are some best practices?
How is the picture likely to evolve over the next five years?
Audience
CIOs, IT support staff, and vendor product management staff.
About Ferris Research
Acclaimed industry expert David Ferris is the President and Senior Analyst of Ferris Research, a San Francisco-based market and technology research firm. The company focuses on messaging, content control, compliance, e-discovery, and data leak prevention. Ferris’s information service helps vendors understand the marketplace, and corporate IS organizations with their technology planning. They have the largest team of research analysts focused on messaging and content control.
