OCS is a key component of your unified communications strategy and can offer significant cost savings, but most organizations struggle with the complexity of provisioning and managing this complex and feature rich tool in today's world of IT cutbacks. Ensim Unify's OCS Manager provides a cost effective solution that enhances the security of your communications infrastructure and provides robust auditing capabilities for compliance while automating routine tasks to improve overall IT productivity. Ensim Unify currently manages the largest OCS implementation in North America with over 150,000 users. Imagine what we can do for you. 

Key Features of Ensim Unify's Solution for OCS Management and Provisioning

Integration with Existing Provisioning Policies

Any provisioning and management solution will have to work with the other elements in your infrastructure on a technical level as well as not require changes to existing business processes and policies. Ensim Unify OCS Manager provides a provisioning overlay that integrates quickly with existing ID management solutions, HR portals, existing Intranet and ERP solutions. 

Multiple Provisioning Workflows

This can be a show-stopper for large organizations in the financial and healthcare industries - or any industry that is regulated. Ensim Unify OCS Manager provides full support for organizations with different types of employees and their specific access requirements, SLA's or those in different regions of the world. 

Maintenance Task Automation

IT resources are tight these days. IT departments are overstretched and fewer people are supporting more activity. At the same time security and compliance requirements are becoming more complex and affecting more people in the organization. This makes automating routine maintenance task essential. Ensim Unify OCS Manager makes certain that any changes made to entitlements or access (e.g. an employee changes departments) are compliant with IT policy or change management rules. 

With fewer people in IT doing more work, delegating tasks to people at different levels is just as critical as automating routine tasks. Just as important is the need to ensure that everything is done according to IT policy, including operations performed by end-users such as managing their own chat lists. Ensim Unify uses a role-based delegation model to ensure that appropriate individuals can be allowed to do just what they need to do when they need to do it. This limits privileged accounts and access to native interfaces while ensuring policy and compliance requirements are met. These administrative permissions can be set at a variety of different levels using checkboxes in a simple role-based, delegated administration console. Your operation is more productive and more secure as a result.

Full Audit and Reporting 

Security and compliance form an important part of any decision on IT infrastructure management software. The ideal solution makes auditing and compliance requirements transparent while tracking every change in the background in real time as they are made. Organizations that use tools like Ensim Unify find audits consume less time consuming and less expensive because the overall infrastructure is more secure. You can stop wasting time monitoring and investigating because the system is secure - any changes made at any time in the provisioning / de-provisioning or modification process are captured for audit / compliance review. At the same time, any changes to employee status are instantly updated and available. 

If you would like to hear more and see an actual demo of OCS Management in action - please review our on-line demo.